SERVICES AND SOLUTION
CONSULTANT SERVICES
Pre-sales Services
Pre-Sales Service is the process from our best of breed consultant giving the best solution from customer requirement. Some of Pre-Sales services are: Gather customer IT or Business requirement, tailor the solution based on requirement, and propose the solution by proposal, List of Material and Presentation.
Low Level Design
Low Level Design is one part of the critical phase where our consultant creates a Detailed Technical Document that based on customer requirements.
Project Management
Project Management Service is the process to make sure Edavos and Customer Project can deliver on time, on requirement, and in budget. In this process Project Manager Role is very important to keep every Edavos Solution can be delivered well to customer.
Enterprise Network Infrastructure Assessment
Enterprise Network Infrastructure (ENI) Assessment is a process from our consultant to get deep existing ENI data from customer, analyze the data and give our best recommendation and solution to customer. ENI Assessment usually come from the customer that has a new business requirements that existing ENI cannot handle, new IT Department, or finding existing ENI issues.
IMPLEMENTATION SERVICES
Edavos Implementation Services is the process of Project, some of the activity of Implementation Services are migration process of existing customer IT Environment, or a new solution configuration and deliver to customer. Our Edavos Implementation Services will always deliver on time, on requirement, and on budget solution to customer.
MAINTENANCE SERVICES
Edavos Maintenance Services are the after sales service that will be delivered to customer. Some of the process from Maintenance Service are replacement device if Hardware is broken, Preventive Services (Periodic check to implemented solution), Annual Maintenance Report (Annual Maintenance Activity, Analyze and Recommendation) and corrective services (on demand support if customer have issues). Our Maintenance Services are covering 24 Hours, Office Day service level, or Standby IT Support.